No idea what company you are with, but with Comcast, I can simply take the modem down to the local office and swap it for a different one.
If the modem's the problem, that fixes it. If it isn't I've just wasted an hour or so and cleared some items off the checklist they have to go thru to try and fix things.
no subject
Date: 2012-04-23 08:42 pm (UTC)If the modem's the problem, that fixes it. If it isn't I've just wasted an hour or so and cleared some items off the checklist they have to go thru to try and fix things.
(no subject)
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