Stickmaker (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
stickmaker) wrote2011-12-30 09:20 pm
stickmaker) wrote2011-12-30 09:20 pm
AARRGGHH!!
Spent much of the afternoon and evening yelling at Apple.
Migration Assistant copied the files for Aperture to the new iMac, but didn't register it. When I tried to do so, it rejected my registration number. Because it's for the most recent version (a major enough revision I had to buy the update) and not the original install. I don't even have the disc or papers for that any more. Why would they *do* such a thing, as require an old - and obsolete - serial number for registration?! It's deliberate. I first entered the current number and was told specifically they didn't want that, they wanted the old one.
I can't find anywhere on the Apple Store site to get the original serial number. I can't even find a way to contact them to inquire about this, except by phone.
One reason I bought this new machine was for better image processing. My primary image processing App is Aperture. And I can't use it on the new machine.
I'll try again tomorrow. There is a general 800 number for help with the Apple Store, but I don't know if that will do much good over the weekend. I'll probably have to wait until Monday.
Migration Assistant copied the files for Aperture to the new iMac, but didn't register it. When I tried to do so, it rejected my registration number. Because it's for the most recent version (a major enough revision I had to buy the update) and not the original install. I don't even have the disc or papers for that any more. Why would they *do* such a thing, as require an old - and obsolete - serial number for registration?! It's deliberate. I first entered the current number and was told specifically they didn't want that, they wanted the old one.
I can't find anywhere on the Apple Store site to get the original serial number. I can't even find a way to contact them to inquire about this, except by phone.
One reason I bought this new machine was for better image processing. My primary image processing App is Aperture. And I can't use it on the new machine.
I'll try again tomorrow. There is a general 800 number for help with the Apple Store, but I don't know if that will do much good over the weekend. I'll probably have to wait until Monday.