NASFiC

Aug. 6th, 2007 05:41 pm
stickmaker: (Bust image of Runner)
I enjoyed the con, though it was smaller than expected. However, there were major problems with part of the facilities. These are highlighted by a personal experience, related below.

Two months ago I noticed a large charge on my AmEx card with a mysterious attribution. No description except that it was for lodging in Illinois, naming a town and business, neither of which I recognized. Turns out when I used my card to hold the reservation the Holiday Inn Collinsville (and that hotel and town were not named with the charge) went ahead and charged the full amount. _Three months before my stay!!_

AmEx had put a hold on it while they investigated. I noticed, when I got my bill today, that the amount looked familiar. Checked when I got home, and yeah, they did teh stuped. I mean, what if I'd had additional charges beyond the basic? Or canceled the stay? Would they have included two months' worth of interest in the refund?

On top of this financial tomfoolery, the room was very humid, no matter what temperature. The bathroom was cramped, the wireless Internet barely functional (with the laptop's built-in WiFi; with the "bridge" they gave me when I complained it didn't work at all).

As a final insult, Sunday evening, around 9:30, they broke up the dead dog by clearing out the hospitality suite. Without warning or announcement, hotel personnel came in and started removing furniture.

Hopefully, there will be no more F/SF business for this particular hotel.
stickmaker: (Default)
Last night here. Internet connection still rotten. Will post more when I get home late tomorrow.
stickmaker: (Default)
Will be heading out for NASFiC as soon as I finish getting ready.

NASFiC

Mar. 10th, 2007 10:43 am
stickmaker: (Default)
Okay, I found the problem. If you use their "change something in your search" function, it *always* returns a "no hits" message. By starting over and selecting something from the room type list which I already knew was available in the parameters first try, I was able to get a listing of what was available (even though it was topped by a message that what I had asked for was not available) and select from that to make a reservation.

I still didn't get what I wanted (a kingsize bed) but I can sleep diagonal for five nights.

*Sigh*

I don't know if they simply don't have any kingsize beds outside of suites (another $70 per night) or they're strictly for handicapped access requirements or what... The do offer them, in the list of available room types, but selecting that option always results in a "no hits" message. I suppose they could just already be sold out of those...

NASFiC

Mar. 10th, 2007 10:39 am
stickmaker: (Default)
Okay, I found the problem. If you use their "change something in your search" function, it *always* returns a "no hits" message. By starting over and entering what I already knew was available in the parameters first try, I was able to get a listing of what was available (even though it was topped by a message that what I had asked for was not available) and select from that to make a reservation.

I still didn't get what I wanted (a kingsize bed) but I can sleep diagonal for five nights.

*Sigh*

I don't know if they simply don't have any kingsize beds outside of suites (another $70 per night) or they're strictly for handicapped access requirements or what... The do offer them, in the list of available room types, but selecting that option always results in a "no hits" message.

NASFiC

Mar. 10th, 2007 10:21 am
stickmaker: (Bust image of Runner)
Man, the Web page for the Holiday Inn Collinsville, IL is seriously broken. Just one example: For room type I entered Kingsize Single, and was told none were available. I entered regular single, and was told only double rooms were available. I entered No Preference and was told... no rooms available.

Oh, great; now it's telling me nothing's available no matter what I enter. Argh...

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